Have you ever noticed a difference in dealing with a smaller company; or a locally-owned mom and pop company versus a big company? The difference can be huge! Based on my experience, smaller companies can be a great deal more friendly, warm and ready to take care of your needs. Their people can be easier to reach, quicker to act and much more likely to follow up with you after the transaction. On the converse, bigger companies are often only concerned with getting the sale; and once they get the sale, they are on their way!
Air conditioner service companies are not any different. A friend of mine that owns a small air conditioner service business in Columbus, GA has a reputation of being extremely dependable, affordable, honest and easy to reach; even after the transaction. His company rates are also very affordable and some of the lowest in the air conditioner service business. Because of this, he has built a very successful business based on caring for his customers. People trust him and his company and companies like his are known around the town for being dependable and a whole lot more reliable than the bigger guys.
A lot of the bigger companies charge for literally everything; the service call, the job quote, you name it. Smaller companies a lot of times will go the extra mile to win your business, not just with exceptional customer service, but with free service calls, seasonal specials, etc.
Bigger air conditioner service companies often are more focused on much bigger accounts and can afford to let smaller accounts, or homeowners who need service, or repair just slip by. They do not seem to be as focused on the smaller relationships as the little businesses are.
If you’re thinking about air conditioning service or installation, and I recommend that you have your AC unit checked at least one time every year, then take a look at a few of the more smaller companies within your area. Show support small and local business, you will probably save a bit of cash, headaches and build a wonderful relationship with a business that actually cares to help you.
I always recommend checking out testimonials for any local company. Check the company’s BBB rating. And also take a look and see if there are any reviews in Google, Yelp, Angie’s List, etc. Do your research and in the end you’ll probably be way more satisfied with getting your AC service, repairs and installation via a company that is smaller. Learn about air conditioner service in your town! Regular air conditioning service can save you a bit of trouble in the end. Airman is located in Columbus, GA.